Ewert Technologies Ewert Technologies - Support Help Desk
Knowledgebase
Suggested knowledgebase articles:

Knowledgebase

PWMinder BlackBerry
PWMinder Desktop
Repository FAQ
iPWMinder
UTM Coordinate Converter
  • Top articles
  • Latest articles
PWMinder Desktop no longer works with Dropbox

Category: PWMinder Desktop

What is happening? Starting January 1, 2026, Dropbox is updating its servers with new certificates, and for PWMinder to continue to be able to connect with the Dropbox servers, it needs to be updated ...

531
(31)
License Key lost after software update

Category: PWMinder BlackBerry

There is a known issue with PWMinder BlackBerry, that when you do a Software Update (i.e. update the BlackBerry OS), that the License Key is lost.  You will need to re-enter the License Key in or...

2,069
(19)
How do I create a secure password?

Category: Repository FAQ

One of the biggest threats to your online security, is the use of weak or poor passwords.  It doesn't matter how secure a website, or program is, if the a weak password is used, your account can ...

1,999
(20)
Windows 10 Creator Upgrade triggers a re-activation

Category: PWMinder Desktop

Our Licensing provider softWORKZ, has released a technical bulletin (see below), announcing that the next Windows 10 upgrade, may cause users to loose their activation of PWMinder Desktop and ask them...

1,915
(2)
On Mac, get Gatekeeper message, when trying to run PWMinder

Category: PWMinder Desktop

PWMinder Desktop is a cross-platform application that is developed to run both on Mac and Windows, and is therefore, not exclusively developed as a Mac Application.  While the application has bee...

1,848
(10)
What is a Repository?

Category: Repository FAQ

In PWMinder, a Repository is the central storage place where all of your password records are stored.  You give the Repository a name and description, and secure it with a Master Password.  ...

1,835
(14)
Deleting lock file

Category: UTM Coordinate Converter

To prevent more than one Instance/Window of UTM Coordinate Converter from running, a lock file is created when the application starts. When the application is shut down the lock file is removed. If, h...

1,110
(1)
MapQuest map tiles are no longer displayed.

Category: UTM Coordinate Converter

MapQuest has discontinued direct tile access of its maps, and so when using a Map Source of either MapQuest-OSM or MapQuest Open Aerial, the map tiles will display an error message saying: "As of July...

1,724
(3)
Repository name is sometimes truncated, in the Repository Tree

Category: PWMinder Desktop

After returning from a Search, the name of the Repository sometimes gets truncated, and is displayed with an ellipsis (...). To remove the truncation, either group and then un-group the Records in th...

1,578
(6)
Warning about lock file, when starting PWMinder

Category: PWMinder Desktop

You are allowed to open several instances the PWMinder application on your computer so you can have multiple Repository files open at the same time. Each Repository file, however, may only be open in ...

1,780
(6)
Windows screen doesn't get maximized on Mac

Category: PWMinder Desktop

There is currently an issue with Java 7 on Mac OS X 10.7.5, where the width of a Window can't be made wider than 1024 pixels.  If PWMinder is using Java 7 on Mac OS X 10.7.5, and the screen is la...

1,600
(6)
When running on Mac, I get "UTM Coordinate Converter" is damaged and can't be opened

Category: UTM Coordinate Converter

This occurs when running on Mac 10.7 or 10.8 with Gatekeeper set to only allow apps from Mac Store.  UTM Coordinate Converter is not distributed through the Mac Store and so Gatekeepers needs to ...

1,770
(10)